Privacy Policy

Information We Collect

We gather different types of information depending on your interaction with us.

a. Contact & Identity Information

Full name, email address, phone number
Company details and professional designation
Billing details including address and applicable tax information

b. Project & Technical Inputs

BIM files, CAD drawings, Revit/IFC models, specifications
Markups, comments, and communication records (emails, Teams, etc.)

c. System & Usage Data

IP address, browser type, and device details
Session activity, duration, and interaction patterns
Approximate location data

Users can manage cookie preferences through their browser settings.

Purpose of Data Processing

Your data is used strictly for operational and service-related purposes, including:

Managing communication and project coordination
Delivering BIM models, drawings, and revisions
Processing invoices and financial transactions
Maintaining organized and secure project records
Ensuring system security and improving service performance

We do not engage in unsolicited promotions or sell user data.

Legal Grounds for Processing

Depending on your location, data processing is carried out under:

User Consent — when you submit forms or initiate contact
Contractual Obligation — to fulfill agreed project deliverables
Legitimate Interest — to enhance service quality and security
Regulatory Compliance — for taxation, audits, and legal requirements

Data Sharing & Third Parties

Your information is shared only when necessary and under strict control:

Within our internal team, all bound by confidentiality agreements
With trusted payment gateways (such as Stripe, Razorpay, PayPal)
With secure cloud service providers (Microsoft, Google)
With regulatory authorities when legally required

We do not sell, lease, or distribute your data to external parties.

International Data Handling

As a global service provider, your data may be processed across multiple regions, including India, the USA, and the UK. To ensure protection:

We follow internationally accepted data protection standards
Use secure cloud infrastructures with compliance certifications
Apply contractual safeguards for cross-border data transfers

Data Storage & Retention

We retain personal and project-related data for a reasonable duration to support operations, typically up to five years, unless extended retention is required for legal or contractual reasons.

Clients may request earlier deletion, subject to applicable legal obligations.

Your Data Rights

Depending on applicable laws, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Withdraw previously given consent
Restrict or object to certain processing activities
Request a copy/export of your data (where applicable)

Requests can be submitted through our official contact channels.

Data Protection Measures

We implement industry-standard security practices to protect your information:

Encrypted cloud storage systems
Controlled, role-based access to project files
Secure communication channels and audit tracking
Internal protocols for handling and segregating client data

Regulatory Compliance

Our privacy practices are aligned with key data protection regulations, including:

India — Information Technology Act, 2000 & SPDI Rules
United States — Applicable frameworks such as CCPA
United Kingdom — UK GDPR requirements

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or technological changes. Continued use of our services indicates acceptance of the revised policy.